Know Before You Go
The health and well-being of our Guests and Cast Members continues to be a top priority and we’ve implemented new measures to promote enhanced cleaning, physical distancing and reduced contact. Learn more about these efforts via the Know Before You Go portion of the Disney website:
Book with Confidence
Book with Confidence
Enjoy peace of mind when you book your next stay—with a flexible cancellation policy for arrivals through the end of 2020.
We understand how much excitement, thought and time goes into planning your visits to Walt Disney World Resort. Please know we will be here to help you, as our Cast remains focused on delivering magical experiences and incredible storytelling for everyone who visits.
During this unprecedented period, some of our policies and offerings have been modified:
For Guests in the United States & Canada
Rooms and Packages
To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through December 31, 2020.
Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as non-refundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.
If you did not book through Disney directly, please contact your travel professional.
Disney Vacation Club Reservations
If you booked through Disney Vacation Club, please visit disneyvacationclub.com or call Member Services at (800) 800-9800 for information and assistance with your reservation.
If you’re coming to Walt Disney World Resort as part of a meeting, convention, youth program, wedding or other group or celebration, and you have questions about your plans during the closure period, please consult with the organizer of your group or event.
Terms & Conditions
This offer is valid for residents of the following states: Alabama, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and West Virginia. Residency validated at time of reservation through credit card billing address.
Book through December 25, 2020
Valid Travel Dates
Most nights September 4 through December 25, 2020
- The number of rooms allocated for this offer is limited.
- Savings based on the non-discounted price for the same room.
- Additional per-adult charges may apply if more than 2 adults per room at Disney Value, Moderate and Deluxe Resorts and Studios at Disney Deluxe Villa Resorts.
- Advance reservations required.
- Cannot be combined with any other discount or promotion.
- Offer excludes the following room types: 3-bedroom villas, Cabins at Copper Creek Villas & Cabins at Disney’s Wilderness Lodge and Bungalows at Disney’s Polynesian Villas & Bungalows.
- Valid admission and a park reservation are required to enjoy theme parks and special events and are not included in this offer.
- Resort hotel reopening dates are subject to change.